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How to import your contact list from Excel

Move names, emails, and phone numbers from a spreadsheet into ChurchRaise — step by step, with no tech jargon.

Step-by-step guideAbout 15 minutes

Before you begin

  • A ChurchRaise account with admin access
  • A spreadsheet saved as CSV (Excel can export this)
  • Column headers: first name, last name, email, and/or phone

Before you start

A CSV file is just a spreadsheet saved in a simple format ChurchRaise can read. If your list lives in Excel or Google Sheets, export or download it as CSV first.

Step-by-step

  1. Open People in the left sidebar

    Sign in to ChurchRaise. In the menu on the left, click People. This is your church directory.

  2. Start the import

    Click the Import button (near Add Person). Choose Upload CSV or Import People.

  3. Download the template if you are unsure

    If this is your first import, click Download template. Match your spreadsheet columns to the template headers — firstName, lastName, email, phoneNumber work best.

  4. Upload your file

    Click Choose file and select your CSV from your computer. Wait for the file to upload.

  5. Match each column

    ChurchRaise shows your spreadsheet columns on the left. For each column, pick the matching field (First name, Last name, Email, Phone, etc.). Skip columns you do not need.

  6. Preview and fix red rows

    Review the preview table. Red or highlighted rows mean something looks wrong (bad email, wrong date format). Fix those rows in your spreadsheet and re-upload, or skip them.

  7. Confirm the import

    Click Import or Confirm. New people are added; existing people (same email or phone) are updated instead of duplicated.

Tips

  • Test with 5–10 rows first before importing your whole church.
  • Dates should be YYYY-MM-DD (example: 1980-03-15).
  • Phone numbers work best with country code: +15551234567.
  • Save your spreadsheet as UTF-8 CSV if names have accents or special characters.

If something goes wrong

Column will not map to a field

Check for typos in the header row. Rename the column to firstName, lastName, email, or phoneNumber.

Many rows rejected for invalid email

Remove extra spaces. Each email needs one @ symbol and a domain (name@church.org).

Same person imported twice

ChurchRaise matches on email or phone. Dedupe your spreadsheet before importing, or merge duplicates later under People → Duplicates.

After the import

Open People and search for a few names you know. Check that tags or custom fields landed correctly. Run Duplicates from the People menu if you imported from multiple old systems.

Related articles

Also available in-app at /help/people when you're signed in.

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